We stand behind everything we sell. All our bicycles come with a lifetime warranty (to the original purchaser) against defects in materials and workmanship. We offer on year free service (routine maintenance) on all bikes that we sell from the date of purchase. In addition, all moving parts and components on bicycles are warranted for one year by the bicycle or component manufacturer. If you have a problem with any bike purchased from the Village Peddler -- please don't hesitate to bring it back and let us try to help you resolve it!
Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
Online Bicycle Purchases and Special Orders are BOTH Non-Returnable AND Non-Refundable we urge you to make your selections with great care and deliberation. We are here 7 days a week year round to help you to choose and decide on your purchases wisely.
"in Stock" Bicycles. In Stock Bicycles may be exchanged for a different size or color within 7 days (or exchanged for a different model of equal or greater value) provided that they are still brand new and have never been used, ridden or damaged in any way and may still be resold as new merchandise.
Merchandise Items (that were not Special Ordered) may be returned within 7 Days for exchange or refund, providing they are unused, still in the original packaging and re-saleable as new. The original purchase receipt must accompany the returned item. Unused items (new and still in the original packaging) may returned up to 30 days afer purchase for exchange or store credit. Again, the original receipt must be present.
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.